SUBHRANSHU SEKHAR PATRA

Streamlined daily operational workflows, enhancing overall efficiency and ensuring seamless business continuity across all functions.

Developed and executed operational strategies that supported company growth objectives and improved departmental efficiency and productivity.

Supervised critical day-to-day operations, encompassing transaction processing, customer support, compliance, and risk management, ensuring regulatory adherence.

Identified and resolved operational bottlenecks, implementing process improvements that enhanced productivity and reduced operational costs.

Led and mentored a team of operations professionals, fostering their development and enhancing overall team performance and engagement.

Managed and mentored diverse teams, optimizing performance and fostering a collaborative work environment to achieve public health objectives.

Conducted comprehensive training for all employees on NHM rules and regulations, ensuring full compliance and operational understanding.

Provided strategic guidelines to vendor ambulance services, optimizing their revenue generation and service efficiency.

Implemented various safety programs, including inspections and hazard analyses, and supervised accident prevention protocols to enhance workplace safety.

Represented NHM in meetings and investigations with district administration, managing licensing and compliance issues to ensure uninterrupted patient services.

Managed end-to-end operations and logistics for 2 Jio Points, 3 Distributors, 234 Retailers, 11 FSE, 250 Jio Associates, and 1 Reliance Retail (DX Mini).

Oversaw sales and activation for JIO products (JIO Phone, JIOFI, Fiber) for both government and private enterprises in Belpahar Territory.

Ensured timely activation (TAT) for mobility and enterprise services, including merchant and JPB onboarding, meeting critical service level agreements.

Orchestrated the installation of diverse machine types, ensuring seamless deployment and operational readiness.

Managed and resolved a wide range of machine-related issues, ensuring high customer satisfaction and minimal downtime.

Drove sales initiatives for various machines, contributing to revenue growth and market penetration.

Coordinated the supply of consumables to vendors, maintaining efficient inventory and distribution channels.

Managed and analyzed diverse client requirement data and reports, providing critical insights for operational decision-making.

Directed field operations, resolved various field issues, and managed teams to ensure 100% task completion within stipulated Turnaround Times (TAT).

Conducted comprehensive verification processes for various document parameters within Telecom circles (VTM), ensuring data integrity.

Managed and processed all types of reports from field executives, facilitating accurate data collection and analysis.

Oversaw backend operations and reporting functions, improving efficiency and data accessibility.